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Qualitative data |
A way of describing phenomena in a non-numerical way. Some of the major categories of qualitative data are: in-depth interviews, direct observations, and written reports (Trochim and Donnelly 2006). While quantitative data are essential for measuring results and gauging impact (Bertrand and Escudero 2002), qualitative data can provide a more nuanced understanding of results. |
Quality |
In KM, it relates to the user’s perception of the quality characteristics of KM outputs in terms of accuracy, authority, objectivity, currency, and coverage (Beck 2009). |
Quantitative data |
A way of describing or measuring phenomena in numerical form (Trochim and Donnelly 2006). See “Qualitative data.” |
Quasi-experimental design |
The design of a quasi-experiment relates to the setting up of a particular type of experiment or other study in which one has little or no control over the allocation of the treatments or other factors being studied (Wikipedia). |