Number/percentage of the intended users receiving a KM output that read or browsed it

Indicator Number: 
24

Category: 

Logic Model Component: 

Data Type(s): 
Count, proportion
Short Definition: 
Measures the extent to which intended users have shown their interest in hearing messages or knowing more about content offered through a KM output
Definition and Explanation (Long): 
This indicator measures the extent to which intended users have shown their interest in hearing messages or knowing more about content offered through a KM output.
Data Requirements: 
Quantitative data from self-reported information from intended users
Data Sources: 
Bounce-back feedback forms; user surveys (print, online, email or telephone) distributed after dissemination or promotion of a KM output
Frequency of Data Collection: 
Annually
Purpose: 
This indicator distinguishes between the intended users who received a KM output and did not look at it and those who took the initiative to read or browse through the output. Often, a survey begins with a filtering question asking whether the respondent has read or browsed a KM output. The answer to this question determines whether the respondent is qualified to answer subsequent questions about the usefulness and relevance of the KM output. It also provides a basis for gauging interest in the output or its topic among intended users.
Sample Topics and Questions for Data Collection Instruments: 
Think of the last time you visited the [Web product]. What types of information resources were you looking for? (Select all that apply.) o Research/journal articles o Reviews/syntheses o Fact sheets/policy briefs o Implementation guides/handbooks o Job aids (e.g., wall charts, flipcharts, checklists, memory cue cards) o Communication materials o Visual media (e.g., illustrations, photos, graphics, charts) o Training curricula o Other, please specify _____________
Indicator Snapshots: 
For the Global Newborn Health Conference’s Scribd digital document library, there were 9,042 reads of conference-related material from April 1 to May 3, 2013.
Pages in the Guide: 
46

Published Year: 

  • 2013
Last Updated Date: 
Wednesday, September 6, 2017