Frequency of Data Collection:
Quarterly, semiannually, or after specific activities
Issues and Challenges:
Connection diversity, or heterogeneity, supports the flow of knowledge through networks. The purpose of this indicator is to understand how many different functional teams or other types of subgroups each group member is connected to, and the average level of connection diversity of the network/organization/group as a whole. It can also inform an understanding of the level of fragmentation—the lack of connections between functional teams or subgroups—of the network/group as a whole.
This indicator requires users to define the group of interest—such as an entire organization, department or other functional team, community of practice, or Facebook group—as well as key subgroups. For example, an entire organization may be defined as group, with departments, committees, internal communities of practice, or roles as subgroups. Users will also need to define “knowledge” and "sharing knowledge" in their particular context as well as an appropriate time period, usually monthly or quarterly, for knowledge-sharing activities