Frequency of Data Collection:
Quarterly, semiannually, or after specific activities
Issues and Challenges:
The aim of this indicator is to understand the level of use of knowledge acquired through social networks.
This indicator requires users to define the group of interest here —an entire organization, a department or other functional team, a community of practice, or Facebook group. Users will also need to define “knowledge” and "use of knowledge" in their particular context as well as an appropriate time period, usually monthly or quarterly, for knowledge-sharing activities.