Number/percentage of group members who report knowledge sharing as a group norm

Indicator Number: 


Logic Model Component: 

Data Type(s): 
Count, proportion, qualitative
Short Definition: 
Measures the number/percentage of participatnes who report knowledge sharing as a group norm, which is defined as expectations that guide behavior and reflect what a group believes as normal for the group and represent typical and/or appropriate action
Definition and Explanation (Long): 
This indicator refers to the number/percentage of group members who report knowledge sharing as a group norm. Norms represent a degree of consensus within a social system (Nhapiet & Ghoshal, 2016). Norms that support knowledge creation and sharing emphasize openness, teamwork, cooperation (not competition), willingness to value diversity, and an openness to criticism and failure(Leonard-Baron, 1995).
Data Requirements: 
Self-reported quantitative data using Likert scales to determine degree of change in norms; self-reported qualitative data on specific norms reported to have changed and why, and the implications of those changes
Data Sources: 
Surveys, in-depth interviews, focus group discussions
Frequency of Data Collection: 
Periodically (before, during, and after specific activities)
The aim of this indicator is to measure knowledge-sharing norms. Positive knowledge-sharing norms can lead to favorable attitudes toward knowledge sharing and greater intention to share knowledge (Chow & Chan, 2008).
Issues and Challenges: 
Social pressure appears to have a positive influence on attitudes about and intention to share knowledge. Further research is required to better understand the role knowledge-sharing norms across community modalities (online, face-to-face, and/or combination of face-to-face and online).

Published Year: 

  • 2017
Last Updated Date: 
Wednesday, December 13, 2017