Description of the information in the KM output that was used; approximate time frame of use; organization(s) involved; title, position, or role of person(s) involved; how users benefited or expect their clientele to benefit from applying the knowledge/innovation; description of the context of use; scope of application; and any further outcomes associated with use
User surveys distributed with the KM output or after its dissemination; in-depth interviews (telephone or in-person)
Please indicate whether or not you have used information from the [Web product] for the following purposes. (Select all that apply.)
o To make management decisions (either personal or organizational)
o To design or improve projects or programs
o To develop or improve policy or national service delivery guidelines
o To develop training programs or workshops
o To assist in designing education materials
o To guide research agenda or methods
o To put research findings into practice
o To promote best practices
o To write reports/articles
o To develop proposals
o To increase public awareness
o To increase my own knowledge
o Other, please specify __________
Please give an example of how you have used specific information from the [Web product] in your work. (Open-ended.)
Please rate the following statements about performance areas affected as a result of using the [Web product]:
(1-Strongly disagree, 2- Disagree, 3-Not sure, 4-Agree, 5-Strongly agree)
o Based on something I have learned in it, I have changed the way I perform my job.
o I have used information from it to improve my skills.
o It has helped me to be more competent and effective at my job.
o It has helped me to perform my job more efficiently.
o It has helped to improve the performance of my organization.
Please give a specific example of how the [Web product] has improved your own performance or your organization’s performance. (Open-ended.)