Number/percentage of intended users who are confident in using knowledge

Indicator Number: 


Logic Model Component: 

Data Type(s): 
Count, proportion, qualitative
Short Definition: 
Measures the extent to which intended users think they have necessary skills and are capable of using knowledge
Definition and Explanation (Long): 
This indicator measures the extent to which members of the intended audiences think they have the necessary skills, authority, and opportunity to act and feel capable of applying knowledge.
Data Requirements: 
Quantitative data from survey self-reporting; qualitative data from anecdotal user reports
Data Sources: 
Feedback forms or user surveys distributed with the KM output or after its dissemination or promotion; in-depth interviews (telephone or in-person)
Frequency of Data Collection: 
In order to address behavior change, researchers need to measure several key components of behavior change, especially an individual’s self-efficacy. Self-efficacy is a person’s confidence in their own ability to organize and execute actions to achieve desired goals (Bandura, 1986, 2006b).
Issues and Challenges: 
The availability of information, research findings, and lessons from others’ experiences can help build a person’s confidence to act. In addition to a simple statement about one’s confidence that can be answered by yes or no question, KM researchers can develop and use specific confidence/self-efficacy scales tailored to the particular domain of functioning that is the object of interest (Bandura, 2006a).
Sample Topics and Questions for Data Collection Instruments: 
Do you feel confident using knowledge validated or gained in your work? o Yes o No Comments:
Pages in the Guide: 

Published Year: 

  • 2013
Last Updated Date: 
Wednesday, September 6, 2017