Measures the number of times a journal article or other KM publication is referenced in other information products
This indicator measures the number of times a journal article or other KM publication, such as a book, guide, or white paper is referenced in other information products. The number of citations represents the instances when the article or KM publication was used as evidence, as back-up information, or supplementary knowledge in the development of another publication.
Quantitative data from citation studies; Journal Citation Reports (Science Edition) or Journal Citation Reports (Social Sciences Edition) (Thompson Reuters http://thomsonreuters.com/journal-citation-reports/)
Citation studies; web search engines; citation indexes