Logic Model Component:
Captures the mechanisms used to collect feedback on knowledge needs and preferences from users of KM outputs
This indicator captures the number and types of mechanisms used to collect feedback from users of KM outputs. These mechanisms might include surveys, questionnaires, interviews, rating forms, opinion polls, focus group discussions, and usability assessment/testing. In this context the feedback process involves the application of user comments and opinions about the usefulness and usability of KM outputs to improve outputs and/or to develop new activities.
Self-report of number of user feedback mechanisms used, by type