Captures the instances where assessments are conducted to identify gaps between current and desired conditions
This indicator refers to a needs assessment, which is a systematic process for identifying gaps between current and desired conditions and determining how to close them. It involves taking inventory of needs, prioritizing them, and developing solutions to address them (Altschuld & Kumar, 2009; Gupta, 2007). In the context of KM for global health, there are two main levels of users: a) in-country partner organizations and b) their clients, health-care consumers. Thus, conducting knowledge needs assessments among in-country partner organizations helps the in-country organization become aware of its knowledge assets/needs and helps the partner organization see where support to KM would be most beneficial for the partner and the clients they serve.
Self-report of number and type of needs assessments conducted
A number of methodologies can help technical assistance projects understand the KM needs of their in-country partners/clients. These include environmental scans, literature reviews, key informant interviews, focus group discussions, surveys, and network mapping. Network mapping, or Net-Map, is a social mapping tool in which respondents work with interviewers to address a key question and create a network map of actors related to the question or topic of inquiry.
For detailed guidance for each of the methodologies mentioned above (Issues and Challenges), see the K4Health Guide to Conducting Health Information Needs Assessments: http://www.k4health.org/resources/k4health-guide-conducting-needs-assess.... Further instructions on Net-Map can be found at http://netmap.wordpress.com/.